Insights · Checklists and glossary

Myth-buster: ten sentences to forget

Ten sentences circulate around home insurance, and every one of them sounds plausible – and every one of them is misleading. Here they all are in one place, each with a one- or two-sentence rebuttal and a link to the fuller article. If you take away just one thing from this page, make it the last point: at a claim, the insurer's claims line is the first port of call.

In short:
  • The common root of these myths: we see the policy first when we sign it, and second at a claim – for years in between, nobody looks at it.
  • Most of the mistaken beliefs are about sums insured: market price, a guessed contents figure, “they never pay out anyway” – what they share is that all can be fixed in a few minutes at signing.
  • The six most stubborn myths, with longer explanations: common misconceptions.

On trust: 1–2

On cover: 3–5

On sums insured: 6–7

On switching and claims: 8–10

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This article is for information purposes only; it contains general information and does not constitute an offer or insurance advice. The exact content of insurance contracts is defined by the insurers' terms and conditions in force.

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